Office assistant Merry Maids of Houston

Office assistant

Full Time • Merry Maids of Houston
Do you like being part of a fast-growing and goal-setting environment? Do you thrive by working in a small office team? Are you detail-oriented and have strong organizational skills? Are you service-oriented and adaptable to different customer service scenarios? Then this is the job for you! 
  
Position Overview:
Ensure high-quality service through team member support and assisting new hires through the onboarding, training, and development process.  Provides general facility and team member support, which may include answering phones and general administrative duties, maintaining the service area including laundry and inventory, and assisting the team members in and out of the field.   
  
Responsibilities:
  1. Assist team members in the morning to prepare for their day.
  2. Communicating with team members while out in the field.
  3. Providing field assistance for team members as needed.
  4. Acknowledging and resolving customer complaints.
  5. Knowing our products and service inside and out so that you can answer questions.
  6. Assistance with the development of training programs and the implication of new policies.
  7. Assists with new hire paperwork, orientation, and training.
  8. Coaching and aiding in the development of new team members.
  9. Prepares laundry for the following day.
  10. Stocks and prepares team member's supplies for the following day.
  11. Ensures equipment is continuously properly maintained.
  12. Monitoring inventory daily and taking monthly inventory orders.
  
Education and Experience Requirements
  • High school diploma/general education degree (GED) 
 
Knowledge, Skills and Abilities
  • Must be fluent in English and Spanish
  • Personal time management and organizational skills
  • Verbal and written communication skills
  • Dependable and adaptable to operate within a fast-paced work environment
  • Ability to drive to customer homes as needed
  • Ability to differentiate between variously colored cleaning products by identifying the color or product name
  • Ability to define specific uses of cleaning products
  • Ability to read and understand cleaning instructions indicated on customized service reports
  • Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)
  
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Compensation: $12 / Hour




This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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Live the Merry Maids Life™

In addition to a flexible work schedule, being a Merry Maids team member has many benefits:

*Varies by location.

No night, weekend or holiday work
Weekly pay*
Paid training
Use of company car or paid mileage for personal vehicle*
Career advancement opportunities
Employee discounts
Full-time and part-time positions*
Medical and retirement plans*